1. Parties
The Seller/Service Provider is Ihar Chachura, original name Чечура Игорь Викторович, Payer's Account Number BB0039073, registered on 02.06.2026.
The Customer is any person or business that uses the InvoHawk website, installs or uses the InvoHawk WooCommerce plugin, connects a WooCommerce store, or purchases paid access to the service.
2. Subject of the Agreement
The Seller/Service Provider offers online access to InvoHawk for WooCommerce PDF invoice generation, storage, and download workflow. By using the service or paying for paid access, the Customer accepts this Public Offer Agreement.
3. Service Description
InvoHawk provides a lightweight WooCommerce plugin and an online service that receives WooCommerce order data from a connected store, creates invoice records, generates PDF invoices, stores generated PDFs, and makes invoice downloads available to the connected store.
4. Plans and Pricing
A free plan may be available with limits. The paid plan costs $19 USD for 30 days. Paid access is a one-time access period, not a subscription. No automatic renewal is used. To extend paid access, the Customer makes a new payment.
5. Payment Procedure
Payment is made through bePaid by bank card. After choosing paid access, the Customer is redirected to a secure bePaid payment page. InvoHawk does not store bank card data. Card data processing is handled by bePaid.
6. Service Provision
Paid access is activated after successful payment. The paid digital access service is considered provided when paid access is activated for the Customer's store for 30 days.
7. Cancellation and Refunds
The Customer may cancel an order and request a refund before the service is provided. Refunds may be considered if paid access was not activated after a successful payment due to a technical issue, payment was made by mistake, duplicate/repeated payment was made, or the Seller/Service Provider cannot provide the service for technical or other reasons.
To request a refund, the Customer must email support@invohawk.com and include customer email, WooCommerce store domain, payment date, payment amount, and reason for the request. Requests are reviewed within 5 business days. If approved, refund is made using the same payment method.
If the goods (service) were paid for by a bank card through the website, the refund is made to the card from which the payment was made. The period for receiving funds on the card is from 1 to 30 days from the date the refund is made by the Seller (Service Provider).
8. Customer Responsibilities
The Customer is responsible for having authority to connect the WooCommerce store, keeping WordPress and WooCommerce access secure, providing accurate store and seller details, reviewing generated invoices, and confirming that invoice records satisfy the legal, tax, and business requirements that apply to the Customer.
9. Limitation of Liability
InvoHawk is provided as a practical PDF invoice workflow for WooCommerce stores. To the maximum extent permitted by law, the Seller/Service Provider is not liable for indirect, incidental, special, consequential, or lost-profit damages, or for requirements outside the scope of the provided service.
10. Data Processing
InvoHawk may process store details, contact details, seller profile details, WooCommerce order data, customer billing data, invoice data, payment status, access-period data, and technical metadata needed to provide the service, support customers, prevent abuse, maintain security, and comply with legal obligations.
11. Contact Information
Questions about this Public Offer Agreement, service access, payments, cancellations, or refunds can be sent to support@invohawk.com.
12. Final Provisions
This Public Offer Agreement is published at https://pay.invohawk.com/offer. The Seller/Service Provider may update this Agreement when the service, payment process, legal requirements, or operating model changes. Continued use of the service after an update means the Customer accepts the updated Agreement.